Only pay for what we recover
CollectInHouse works on a simple contingency model. Our fee is a percentage of the balances we actually collect — nothing more. Choose the recovery approach that fits each account.
Automated Collections
Balances recovered through our automated outreach — email, SMS, and self-service payment flows that run without agent involvement.
- Multi-channel automated outreach
- Self-service payment portal
- Real-time recovery reporting
- Compliant, branded messaging
Live Agent Collections
Balances recovered with the help of a trained live agent for accounts that need a personal, one-to-one conversation to resolve.
- Everything in Automated Collections
- Trained live-agent outreach
- Personalized payment negotiation
- Escalation for hard-to-reach accounts
No Collection, No Fee
You only pay when we recover funds. If we don't collect, you owe nothing — our contingency rate applies solely to balances successfully recovered by CIH or the Client after submission to CIH.
30-Day Minimum Effort
Clients must give CollectInHouse a minimum of 30 days to attempt to collect all submitted balances before withdrawing them from active recovery efforts.
These highlights summarize our contingency model. For complete details, read the full Terms and Conditions.
Ready to recover more revenue?
Submit your balances and only pay when we collect. Talk to our team to get set up.